We manufacture fitted kitchens and supply to the trade and general public. We needed to create an easy-to-order online experience for our customers in what is, in our industry, a quite complicated ordering process. Many associated, yet changeable; components are required when ordering our fitted kitchen cabinets. Get any one of these components wrong and it can be a disaster for the end user, causing long and frustrating delays in having to re-order and replace components.
We had tried utilising standard e-commerce platforms to create an online store, but none of these were suitable for us and we soon realised we needed to bring in professional help to create a more bespoke solution. We needed to find someone who could not only understand our products but who could carry out the programming required to get this project done correctly and on budget.
We put out our brief out to tender over the internet and after careful consideration chose Regur Technology Solutions to carry out the work.
We dealt with Penuel Ratnagrahi, who was not only quick to understand the intricacies of our ordering process but was able to put together ideas of his own on how the ordering process should flow on our site. Because of this understanding he was able to recommend a cost effective way of re-coding an existing open source e-commerce platform.
There was a great deal of coding work required to create our site and all the work carried out by Regur has been exemplary. Every phase of development was coded and then tested on Regur’s own servers before handing it over to us to test for ourselves.
Communication has been faultless with every single e-mail and query answered in a timely fashion. Even queries that were not connected to our project were answered in a friendly and professional manner which confirmed to us that they are a company who really do care about their clients.
We highly recommend Regur Technology Solutions for any bespoke coding work that you may require. We now consider them an important, cost effective and loyal part of our technology team and will continue to work with them on future projects and developments.
If any one is still unsure on whether or not to choose Regur, you can contact me directly through our website Mastercraft-DIY.co.uk and I will be happy to give you my whole-hearted recommendation to you personally.